Once your return or cancellation has been approved, your refund will be issued using the same payment method you used when placing your order. If that’s not possible, we’ll offer an alternative such as store credit or a bank transfer — whichever works best for you.
✅ Refund Process:
- Card or Instant EFT Payments: Refunded directly to the card or bank account used (typically within 3–7 working days, depending on your bank).
- Bank Transfer Payments: Refunded via EFT to your preferred bank account (you’ll need to provide your details).
- Cash Payments: Refunded as store credit or EFT, depending on your preference.
📌 Important Notes:
- Refunds are processed after we receive and inspect the returned item.
- We’ll notify you by email or WhatsApp once your refund has been initiated.
- If the item was faulty or sent in error, we cover all return costs.
Still have questions? Reach out to us at:
📧 info@bulkup.co.za
📱 +27 74 664 4331
We’re always happy to assist!
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